Refund policy

Return & Refund Policy

At The Pink Stuff Pakistan, we want you to be completely satisfied with your purchase. That's why we offer a 30-Day Money-Back Guarantee on eligible products.

30-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving your order.

To be eligible for a refund, please ensure that:

  • The refund request is made within 30 days of delivery.

  • The product is in its original condition and packaging.

  • The product has not been damaged due to misuse or improper handling.

  • You provide your order number and relevant details when requesting a return.

How to Request a Return

To request a return or refund, please contact us through our website or customer support and provide:

  • Your order number

  • Customer name and contact number

  • Reason for the return

  • Photos or videos of the product, if applicable

Our team will review your request and provide you with the return instructions.

Refunds

Once your returned product has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be processed using the applicable refund method. Processing time may vary depending on the payment method and financial institution.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your order. We may request photos or videos to verify the issue and will arrange an appropriate replacement or refund.

Return Shipping

For returns due to a change of mind or personal preference, return shipping costs may be the customer's responsibility.

If the product is damaged, defective, or incorrectly sent by us, we will review the case and may cover the applicable return shipping costs.

Non-Eligible Returns

Returns may not be accepted if:

  • The 30-day return period has expired.

  • The product has been significantly used, damaged, or altered by the customer.

  • The damage resulted from improper use or failure to follow the product instructions.

  • The product cannot be returned in a reasonable condition.

Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. Once an order has been dispatched, cancellation may no longer be possible and the order may need to be handled through our return process.

Contact Us

If you have any questions about our Return & Refund Policy or want to request a return, please contact The Pink Stuff Pakistan through the contact details provided on our website.

The Pink Stuff Pakistan
Website: thepinkstuffpakistan.shop

We reserve the right to review individual return and refund requests to ensure they comply with this policy.